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It is critically important when booking chauffeured service in Philadelphia, PA for your company that you ask the right questions. While pricing and convenience are always important, the fluidity of business travel demands a ground transportation company also be fluid.
While you’re thinking about that client meeting or team building event in Philadelphia, PA, your chauffeured service company should be thinking about making sure you are in the right vehicle, whether it is a Cadillac XTS or a Black Suburban or Yukon. While you are reviewing your notes, they should have already reviewed route options to minimize traffic to your final destination.
After all, you want a chauffeured service company in Philadelphia, PA that works as hard as you do in your job so that you can focus on more critical items that will help you be more successful day to day.
Want to talk to an expert who can help? Call 610-222-6225 and speak to a Transportation Concierge who will answer all your questions so that you can be sure you have selected the right ground transportation company as your partner in Philadelphia, PA.
Top 6 Questions to Ask when Booking a Chauffeured Service Company
Business travel can wear down even the most seasoned travelers in Philadelphia, PA. Your ground transportation company shouldn’t do the same. So let’s review the 6 top questions that you should ask to make sure your transportation partner is considered Best in Class.
1. What are your vehicle options?
This is a great place to start. If their only vehicle is a 2006 Ford Escort, this might not be the company for you! What you want to hear is that they have a very diverse fleet, from traditional sedans like a Cadillac XTS to black Suburbans and Yukons to Sprinters (14 passenger) and Mini Buses (29 passengers). These are the most common vehicle types and you want to be able to have options across all of these vehicle types that can support your company anywhere in the Philadelphia, PA.
2. What areas do your cover?
Business travel from Philadelphia, PA may take you anywhere at any time. So you need a great ground transportation company that can cover those areas for you. Today your meeting might be in Chester County, PA but tomorrow it might be in Manhattan, NY. Only a diverse, organized transportation company in Philadelphia, PA will be able to support these demands on a day to day basis.
3. Are they flexible when it comes to changing times and vehicles?
Today, the meeting is at 2pm for 2 employees going in a Cadillac XTS from your Philadelphia, PA office to a client’s headquarters in Bucks County, PA. However, 3 hours before the meeting, it gets moved up to 1pm and now 8 people are going. Do they have a Sprinter they can shift you too? A successful ground transportation company in Philadelphia, PA will not only adapt to these change but will thrive on meeting the constantly changing demands of their clients. Flexibility can’t be overlooked as it is a critical deliverable for a good partnership.
4. Do they service similar companies like yourself?
All airport rides are the same right? Not so fast. Every client we work with has special requirements or other unique components to their transportation requests. If you have a lot of VIP type service requests, it is helpful if your ground transportation company in Philadelphia, PA has experience in that.
5. What is their Brand image?
Why does it matter what their brand image is? Well, if you are a company in Philadelphia, PA that is known for quality service and professional employees, you may not want to partner with a ground transportation company whose motto is we suck the least. By learning what their mission is might just help you identify the perfect transportation partner for you.
6. How do they handle mistakes?
Let’s be honest. Nothing is perfect. We find that the best companies in Philadelphia, PA are measured not on their successes but on their failures. When a driver is late or runs into traffic, do they call you with updates? When the perfectly maintained Cadillac XTS gets a flat, do they communicate continuously while they work to resolve it? Measure them by how well they correct their mistakes and you may end up with a ground transportation company who outperforms all of your expectations.
Great Questions Lead to Great Ground Transportation Companies
Transportation in Philadelphia, PA doesn’t have to be another headache. In fact, by choosing the right ground transportation company, you could turn that headache into a value-add for your company and your employees.
Leveraging the right transportation company can elevate morale, improve your Brand and in fact, could be the difference maker on closing that big deal. Simply put, transportation can make things better.
You deserve a great partner and by vetting the companies with the right questions, you can guarantee yourself the perfect partner. Happy hunting!
Want to learn more about Kevin Smith Transportation Group?
Leisure Services
Kevin Smith Transportation Group delivers both Leisure and Corporate Transportations services in Philadelphia, PA. KSTG is Philly’s A-List #1 Wedding Limousine company. This is an award that means a lot in a market that has so much history.
On most weekends in Philadelphia, PA, KSTG’s Wedding Limos and Wedding Party Buses are moving everyone from the Brides and Grooms to the entire Bridal Party. In addition, KSTG’s Wedding Shuttles often move the wedding guests from local hotels in Philadelphia, PA to the Wedding Venues and back. Wedding Shuttles are the most common request in today’s wedding market as most hotels do not offer transportation for wedding guests, especially larger groups regardless of if the need is only a few blocks or across the city.
Those living in and around Philadelphia, PA also regularly utilize a Limo or Party Bus for a Night on the Town or a trip to a concert or a show. We also see many requests for a Party Bus to take groups to the Manhattan Cruise Terminal for that dream cruise. For those people that live in the zip codes 19106 and 19107 in Center City, KSTG is the perfect choice for transportation.
Thinking about going from Philadelphia, PA to a local winery? There are more than 200 wineries in the area and whether it is a romantic tour you are looking for or headed out with a group of friends for just a day of fun and laughs, book a KSTG Limo or Party Bus and make your wine tour something you will never forget. For those that live in the zip code 19104 around the University of Pennsylvania, trips to the winery are perfect team building events.
Corporate Transportation
Philadelphia, PA, has seen a rejuvenation over the last few years as the city continues to become a draw for organizations looking to hire the best talent. Many of those require the services of Kevin Smith Transportation Group and our Corporate Transportation division. Airport Transportation is a common service request with Philadelphia International Airport (PHL) located so close to Philadelphia, PA. However, with nearly a dozen International Airports in the Mid-Atlantic area, many companies will utilize KSTG’s services for Airport Transportation to Newark international (EWR), Kennedy Airport (JFK) or other points north or south of the Philadelphia, PA area.
Other Corporate Transportation services that Kevin Smith Transportation Group offers companies in Philadelphia, PA include Shuttle Services. This may be moving employees from operations in the city to suburban offices or providing transportation to Executives for client meetings. For companies and individuals from the zip codes 19103 and 19118 (Rittenhouse Square and Chestnut Hill), KSTG is the preferred Corporate Transportation partner.
Black Car Service
Many companies in Philadelphia, PA have been pushed by their Senior Management or Counsel’s office to follow strict Duty of Care requirements with their employees. This means that the days of using an unregulated Black Car Service for Corporate Transportation services is no longer allowed. For Kevin Smith Transportation Group, this means that our Black Car Service division, including our fleet of Cadillac XTS’s, Black Yukons and Black Infiniti’s, are regular visitors in and around the Philadelphia, PA area. For those working in the zip codes 19129, 19130, 19131 and 19132, KSTG’s Black Car Division is regularly moving employees around the Philadelphia, PA area.
