This was a textbook example of not assuming you understand the challenges of a prospective client. After our first meeting, we realized lowering their hourly rate by $5 wasn’t what they needed to meet their budget needs. Corporate shuttle service.
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Industry: Private Country Club
Need: Need to find a consistent partner who can deliver quality vehicles and service for every bride and groom
Challenge: Too often, brides have been disappointed by older vehicles and questionable chauffeurs or transportation companies that are inflexible around customizing specific wedding packages
This one was actually low hanging fruit for Kevin Smith Transportation Group and is truthfully the reason why so many country clubs have shifted their wedding business to KSTG. To begin, we don’t understand why there are “wedding packages”. This isn’t an industry built for rate cards. You need to Service Different.
So first, one of our Wedding Coordinators will speak with the Bride and Groom. We want to learn everything about them, what’s important, what their wedding plans are and what matters the most. Weddings have many moving parts, from out of town guests to rehearsal dinners to wedding parties, shuttling of guests and the parents of the bride and groom. Each component is a different vehicle for a different length of time.
We will then build out the logistics of each run, ensure it meets the demands of our clients, introduce them to their Chauffeurs they will work with and then prepare for the inevitable changes that always happen. We communicate with the club and keep them in the loop as well.
Now there is a secret to why we do this, why we want to crush this wedding and blow away the expectations of the bride and groom…That wedding will have more than 100 potential future clients for KSTG and we want their business. Solving these issues is fun and easy and today, we sit as the exclusive limousine and Transportation Company for this country club and more than 50 country clubs in Southeastern PA.
Kevin Smith Transportation Group offers a variety of services in the greater Philadelphia, PA. area. On the social side, a KSTG Limo or Wedding Shuttle might be seen on any given weekend. Requests for transportation for a Night on the Town or a Party Bus to go to Philadelphia, PA for a concert or show are routine for residents of the region. If someone in the greater Philadelphia, PA. area is headed to the Manhattan Cruise Terminal or Philadelphia International Airport (PHL), you can be assured that a KSTG Black Yukon or Mini Bus are ready for pickup.
Your Wedding Transportation Partner
If you run or work at one of the many successful companies with offices in the greater Philadelphia, PA. area, you may occasionally have a need for some of the Corporate Transportation services offered by Kevin Smith Transportation Group. This could include Airport Transportation to more than 8 International Airports, including Newark International (EWR), Kennedy Airport (JFK) and of course Philadelphia International (PHL).
Shuttle Services are also popular for companies across the greater Philadelphia, PA. area, often moving employees from local SEPTA station to company offices. In the afternoon, those same KSTG Sprinters or Mini Buses will take those employees back to the train as they head home to Philadelphia, PA. For companies that utilize Private Aviation to travel around the country, a KSTG Cadillac XTS or Black Yukon is likely to be seen across the region, headed to one of more than a dozen regional airports, including Northeast Philadelphia Airport, Wings Field or Doylestown Regional Airport.