FAQ’s
What areas do you primarily serve?
We directly serve Pennsylvania, New Jersey, and Delaware, but transport clients regularly as far north as New York City and as far south as Dulles Airport near Washington, DC. We also have a vast affiliate network of trusted companies that allow us to uniquely serve you for all of your transportation needs – so if you need a pick up in California, we can handle that!
Can we see the vehicle in person before the service?
Absolutely! We can make arrangements to bring the vehicle(s) that you are interested in
What happens if we go over our time?
Don’t worry! Unlike our competition, we don’t charge you a full hours time if you only go over by 10 minutes. We bill in 15-minute increments in case your event is running a little behind schedule.
How do you accept payments?
We accept all major credit cards including, Visa, Mastercard, Discover & American Express. We can take personal checks under certain circumstances. Ask your Transportation Concierge about the details.
Do you require a deposit?
Depending on the type of service you book, we require a deposit between 50% and 100% of the total quoted amount. Some services must be prepaid (airport, train, and cruise terminal transportation), while others only require an initial 50% deposit with the remainder charged up to 1 month before the event (weddings). If you have any questions about when your payment is due or will be processed, feel free to reach out to us directly!
Do you only have limousines?
No, we have all kinds of vehicles! From Sedans and SUVs to Shuttles and Party Buses and of course, luxury Limousines. Check out our Fleet Page for a detailed list of all our vehicles.